Terms and Conditions
1. Acceptance of Terms
By accessing and using Bharat Hearth Go ("the Service", "Website", or "Platform"), you accept and agree to be bound by the terms and provisions of this agreement. These terms apply to all visitors, users, and others who access or use the Service. If you disagree with any part of the terms, you may not access the Service.
2. Description of Service
Bharat Hearth Go provides a digital platform to facilitate medical tourism, hospital bookings, ambulance dispatch, and pharmacy delivery. We act as an intermediary connecting patients with healthcare providers (hospitals, clinics, doctors) and service providers (pharmacies, ambulance operators). We do not directly provide medical or healthcare services.
3. Medical Disclaimer
The content on Bharat Health Go, including text, graphics, images, and information, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
- Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
- Never disregard professional medical advice or delay in seeking it because of something you have read on this Website.
- In case of a medical emergency, call your local emergency services or go to the nearest emergency room immediately.
4. User Accounts and Responsibilities
When you create an account or use our booking services, you must provide accurate, complete, and current information at all times. Failure to do so constitutes a breach of the Terms.
- You are responsible for safeguarding the password and for any activities or actions under your password.
- You must hold a valid, legally obtained prescription for any prescription-only medicines ordered through our platform.
- You agree not to use the Service for any illegal or unauthorized purpose.
5. Bookings, Payments, and Fees
Prices for medical procedures, medicines, and ambulance services are estimated and subject to change based on the specific healthcare provider's assessment. Final billing will be conducted by the respective hospital or provider. Bharat Hearth Go may charge a facilitation fee for specific premium services, which will be clearly communicated before booking.
6. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Bharat Hearth Go and its licensors. The Service is protected by copyright, trademark, and other laws of India and foreign countries.
7. Limitation of Liability
In no event shall Bharat Hearth Go, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
9. Modifications
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.